Psync

Intelligence for your therapy practice.

Psync is a conversation-first platform that keeps care coherent over time—capturing every session, connecting every insight, and orchestrating between-session follow-through so nothing is lost.

Built for privacy · Security-first · Designed for clinical practice

Most software treats therapy as a series of visits.

Psync treats it as a continuous relationship.

Claim-ready notes
Session prep + open loops
Risk flags across caseload
Measures + trends
Searchable longitudinal record
Treatment plans stay current
Claim-ready notes
Session prep + open loops
Risk flags across caseload
Measures + trends
Searchable longitudinal record
Treatment plans stay current

How It Works

Your entire practice, intelligently orchestrated

A conversation-centered system that runs across sessions—connecting prep, documentation, and follow-up without breaking the thread.

One conversation, carried across time

SC
Sarah ChenSession 12
In treatment since May 2025

Open loops · What changed · What to revisit

Prep me for Sarah's session

Improving

PHQ-9: 6

Down from 8 last session

Engaged

4 exercises

Breathing used this week

Key context for today:

Work presentation anxiety was main focus last time
Grounding technique introduced - check progress
Sleep journal homework not completed
Treatment goals3 of 4 on track
GAD-7 ↓40%
No risk flagsSOAP ready

What's said in session becomes living context—carried forward into prep, follow-up, and care between visits.

Capture

Nothing from the session gets lost

Every insight, every breakthrough, every subtle shift—gone by the time you write your notes. Psync captures sessions ambiently, surfaces what matters clinically, and generates documentation you'd actually trust. No extra work. Nothing lost.

  • Ambient capture with speaker diarization
  • Clinical themes and risks surfaced in real-time
  • SOAP notes generated when session ends
  • Documentation that satisfies payer requirements
SC
Sarah Chen•Session 12
Recording
23:45·Sarah Chen · Session 12
Live TranscriptAuto-diarization
Therapist

So the breathing exercises - you mentioned using them 4 times this week?

Sarah

Yes, before my presentation on Wednesday especially. It really helped calm me down.

Therapist

That's great progress. Tell me more about how you felt during the presentation.

Sarah

I was nervous at first, but the grounding technique made a real difference.

Listening...
AI capturing themes, progress markers, and clinical insights
anxiety
work stress
90834
SC
Sarah Chen•Session 12
SC

Sarah Chen

Session 12 • Since May 2025

Next: Jan 28
TimelineDocumentsResources

Session 12

In Care

8 → 6

PHQ-9

↓40%

GAD-7

Tue 2pm

Next Appt

Homework

Breathing (4x)
Journal (2/5)
Check-ins
Response

"Breathing exercises helped before my presentation!"

Jan 23

Goals

Work anxiety
Coping practice
Sleep

3/4 on track

Timeline

Jan 21

Session

Jan 23

Response

Jan 24

Today

Jan 28

Next

Billed
Today
Event

Resources

• CBT Thought Record

• Breathing (PDF)

Check-ins

Daily mood

Weekly PHQ-2

Organize

Never ask "where were we?" again

"So, where were we?" Every session. Every patient. Notes scattered across EHR fields, emails, PDFs. You re-read, re-ask, re-assemble. Psync builds the timeline once—so you never lose the thread again.

  • Every session, measure, and event in one place
  • Goals and outcomes tracked automatically
  • Patterns and risk signals surfaced proactively
  • Treatment progress documented for billing
Orchestrate

Care continues after they leave

The session ends. The patient leaves. And for 167 hours, nothing happens. Psync orchestrates what happens between visits—check-ins, follow-ups, risk signals—so care is continuous, not episodic.

  • Automated between-session check-ins
  • Risk signals surfaced proactively
  • Natural language queries across your caseload
  • Outcomes tracked and documented for payers
Ask anything about your caseload...
Prep me for SarahWho needs follow-up?High-risk patientsUpdate treatment planSend check-in to Lisa

Today's Sessions

4

Next: 2pm

Improving

18

64%

Needs Attention

3

Review

Revenue MTD

$12.4k

+8%

Today's Schedule

10:00 AMMarcus Rodriguez
PHQ ↑5
2:00 PM
SC
Sarah Chen
Prep ready
4:30 PMDavid Park
Initial eval
6:00 PMLisa Kim
Missed check-in
Needs Attention
Marcus R.PHQ ↑5
Lisa K.Missed 2 check-ins
Suggested Actions

• Send check-in to Lisa K.

• 5 patients due for PHQ-9

• Update Marcus R. treatment plan

Sarah replied2m ago

"The exercises helped!"

Check-ins4
PHQ-9s2
Resources3

The Continuity Tax

The hidden cost of fragmented care

Encounter-based EHRs reset the case every visit. You pay the tax.

$14k–29k

Lost capacity per clinician/year

5–10 min rebuilding context each session adds up

AMA Physician Practice Benchmark Survey, 2024

11.8%

Initial claim denial rate

Documentation gaps → rework, write-offs, delayed cash

KFF Marketplace Plans Analysis

$94–135

PMPM left uncaptured

RTM-eligible between-session work with no billing infrastructure

CMS 2026 Final Rule for RTM

ACCESS Model

Medicare is shifting to outcomes-based payment

The ACCESS model rewards measurable improvement—not time logged. Without structured continuity data, you can't prove value. Without proof, you leave money on the table.

Better Practice Economics

Turn every session into lasting impact

Psync helps you deliver measurably better outcomes while unlocking new revenue from between-session care. RTM codes, reduced churn, and recovered admin time—all in one platform.

Capture RTM Revenue

CMS reimburses $50–65/month per patient for remote therapeutic monitoring. Most practices leave this on the table because documentation is too hard.

CPT 98975–98978RTM Ready
Per 50 patients+$3,000/mo

Reduce Patient Churn

47% of therapy patients drop out before session 4. Between-session engagement keeps patients connected to care—and to your practice.

Check-in response rate78%
Avg. retention improvement+32%

Recover Clinical Time

Clinicians spend 10+ hours/week on admin. Automated prep, documentation, and follow-up give you that time back for patient care.

Session prep time−80%
Documentation time−70%

RTM billing codes: CMS 2026 Final Rule • Churn data: APA Practice Guidelines

AI-Native Platform

One intelligent platform. Your entire stack.

Built from the ground up with AI at its core—not bolted on as an afterthought. Every feature works together seamlessly.

Session Recording

Capture every session

AI Transcription

Speaker-aware transcripts

Clinical Insights

AI-powered analysis

Documentation

Auto-generated notes

Treatment Plans

Evidence-based guidance

Progress Tracking

PHQ-9, GAD-7 & more

Session Prep

Know before they arrive

Smart Alerts

Risk & follow-up flags

Practice Analytics

Outcomes dashboard

Patient Management

Complete caseload view

Cross-Session Search

Find anything, instantly

HIPAA Compliant

Enterprise security

All features included. No add-ons. No surprise fees.

Pricing

Reclaim 30% of your week

Stop drowning in documentation. Plans that give you time back with your patients.

50-80x ROI

Practice

Per clinician, per month

$149/mo

Less than 1 hour of your billing rate

Unlimited session recordings
AI transcription & clinical notes
Session prep & patient context
AI-generated insights & patterns
Practice analytics dashboard
HIPAA-compliant infrastructure
BAA included

Saves 4-5 hrs/week in documentation. At $150-200/hr, that's $2,500-4,000/mo in recovered time.

Enterprise

For group practices & organizations

Let's talk

Volume pricing for 2+ clinicians

Everything in Practice
Per-seat volume discounts
Dedicated onboarding & training
Custom EHR integrations
Advanced analytics & reporting
Priority support & SLA
Annual contract options

Founding partner rates available for early adopters. Contact us to discuss your practice.

Companion AIComing 2026

Between-session AI that supports patient homework, tracks mood, and generates pre-session briefs. Add-on pricing available at launch.

14-day free trial. No credit card required.

HIPAA Compliant
SOC 2 Type II
BAA Included

FAQ

Questions we hear most

How does Psync integrate with my EHR?

Psync works alongside your existing EHR without requiring full integration. Notes and documentation can be exported in standard formats, and we're building native integrations with major behavioral health EHRs. Your workflow stays intact—we just make it faster.

Is patient data secure and HIPAA compliant?

Yes. Psync is built on HIPAA-compliant infrastructure with end-to-end encryption, SOC 2 Type II certification, and BAA agreements. Patient data never leaves secure environments, and we never train AI models on your patient information.

How accurate is the AI transcription and note generation?

Our speech-to-text achieves 95%+ accuracy for clinical conversations, with speaker diarization that distinguishes provider from patient. SOAP notes are AI-assisted drafts that you review and finalize—you always have the final word.

What are RTM codes and how do I bill for them?

Remote Therapeutic Monitoring (CPT 98975–98978) allows you to bill $50–65/month per patient for between-session care activities. Psync automatically documents the required data points and time thresholds so you can submit compliant claims.

Can I try Psync before committing?

Absolutely. We offer a 14-day free trial with full features — no credit card required. At $149/mo per clinician, the platform pays for itself within the first week through time savings alone.

How long does onboarding take?

Most clinicians are up and running within a single session. Our onboarding includes a 30-minute walkthrough, and our support team is available for questions as you get comfortable with the workflow.

Ready to transform your practice?

Request early access. We're working with a small group of clinics to build the care continuity layer behavioral health deserves.

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